Question 1

Is massage therapy covered by insurance in Ontario?

Accepted Answer

Yes! Registered Massage Therapy (RMT) services are covered by most extended health insurance plans in Ontario. Catherine is a Registered Massage Therapist, and you'll receive an official receipt after each session that you can submit to your insurance provider. Coverage amounts vary by plan, so check with your insurer for your specific benefits.

Question 2

What payment methods do you accept?

Accepted Answer

Catherine accepts cash, credit cards (Visa, Mastercard, American Express), debit, and e-Transfer. Payment is collected at the time of your appointment. If you're using insurance, you'll pay directly and then submit your receipt for reimbursement.

Question 3

Do you offer direct billing to insurance?

Accepted Answer

Currently, Catherine does not offer direct billing. However, you'll receive a detailed receipt with all the information required for insurance submission immediately after your appointment. Most clients find the reimbursement process straightforward through their insurance provider's app or website.

Question 4

What is your cancellation policy?

Accepted Answer

Please provide at least 24 hours notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may be subject to a cancellation fee. Catherine understands that emergencies happen—if you're unwell or have an urgent situation, please reach out as soon as possible.

Question 5

How do I choose the right session length?

Accepted Answer

For focused work on one specific area (like neck and shoulders), 30-45 minutes may be sufficient. For general wellness, stress relief, or addressing multiple areas, 60 minutes is most popular. If you have complex issues, chronic pain, or want a deeply relaxing experience, 75-90 minutes allows for more thorough work. Catherine can help you decide during your first visit.

Question 6

Are there any additional fees?

Accepted Answer

No hidden fees! The prices listed include HST. What you see is what you pay.

Question 7

Do you offer packages or discounts?

Accepted Answer

Catherine focuses on providing high-quality, personalized care rather than package deals. However, regular clients may benefit from consistent scheduling, and Catherine occasionally offers promotions for new clients. Follow her on social media or ask during your visit for current offers.

Question 8

What if I need to extend my session?

Accepted Answer

If you'd like to extend your session, please let Catherine know at the beginning of your appointment so she can check availability. Extensions are subject to scheduling and are charged at the pro-rated session rate.

Massage Therapy Pricing

30 minutes

45 minutes

60 minutes

75 minutes

90 minutes

What's Included in Every Session

Personalized Assessment

Insurance Receipt

Self-Care Recommendations

Flexible Rescheduling

Payment & Insurance

Payment Methods

Insurance Coverage

Simple Pricing

Pricing & Payment Questions

Ready to Book Your Session?